I’m Scott Pandel, a hybrid user researcher, web analyst and experience designer. Good design goes far beyond choosing the right color or the right interaction model. It takes into account customers’ behaviors, motivations, needs and expectations. When your customers are at the center of your decision-making process, your business benefits the most. You have to know your customers and align your team to work towards serving them best. You need user-centered experience design.
I’ve helped companies like Capital One, GM, Redbox, and Neiman Marcus improve their digital products through the use of analytics audits, empathy research, usability testing, interaction design, and A/B validation testing, among other methodologies.
This is the kind of work I typically do with my clients:
UX Projects – I’ll take the lead on research, strategy and interaction design
UX Consulting Engagements – Build product roadmaps, align teams and gain momentum
UX & Content Strategy Workshops via UX Strategy Workshops
eCommerce Consulting Engagements via Space Suit Consulting
You can get in touch with me here.
Tell me about your project, your conference or whatever's been pinballing around your head lately.